Privacy Policy

1. Information We Collect

We collect information you choose to provide when you interact with our website and services, including:

• Contact details such as your name and email address when you join our early access waitlist or contact us
• Product interest (for example, Vertical Projects or Vertical Equipment) when you sign up for updates
• Messages and related details you send to our support or info email addresses
• Technical information collected automatically, such as browser type, device type, approximate location derived from IP address, pages visited, and referring URLs

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and software products
• Respond to inquiries and provide customer support
• Send product updates, launch notices, and early access communications you request
• Understand how visitors use our site so we can improve content and performance
• Protect against fraud, abuse, and security risks, and comply with legal obligations

3. Cookies and Analytics

We use cookies and similar technologies, including Google Analytics, to understand site traffic and usage patterns. Analytics providers may collect information about your device and browsing activity on our site. You can control cookies through your browser settings; disabling cookies may affect some site features.

4. Email and Marketing Communications

If you join our waitlist, we may use a third-party email service provider (currently Mailchimp) to store your contact information and send you updates related to the products you selected. You can unsubscribe from marketing emails at any time using the link in those emails or by contacting us.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our website, email, analytics, and hosting (for example, Mailchimp, Google Analytics, and our hosting provider), under agreements that limit their use of your data
• Professional advisors or authorities when required by law, legal process, or to protect our rights, users, or the public
• A successor organization in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections

6. Data Retention

We retain personal information only as long as needed for the purposes described in this policy, including to provide services, maintain business records, resolve disputes, and meet legal requirements. Waitlist and support records are kept until you ask us to delete them or they are no longer needed for those purposes.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, update, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, or to opt out of marketing emails, contact us using the details below. We will respond in accordance with applicable law.

9. Children’s Privacy

Our website and services are intended for business users and are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

10. Third-Party Links

Our website may link to third-party sites, including product sites such as Vertical Projects. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

11. International Visitors

Vertical Construction Software Inc. is based in the United States. If you access our site from outside the U.S., your information may be transferred to and processed in the United States or other countries where our service providers operate, which may have different data protection laws than your country of residence.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Last updated” date. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

• Privacy / general: info@verticalconst.com
• Support: support@verticalconst.com

Vertical Construction Software Inc.